Service Degradation: Email Delivery Disruption
Resolved Jul 20, 2026 at 1:25pm UTC
This incident has been resolved, and email delivery is operating normally. We are continuing to monitor the infrastructure closely.
Any emails that failed to send during the disruption are being automatically retried.
1 previous update
Scheduled DB maintenance on 19 July 2026
Resolved Jul 19, 2026 at 5:00am UTC
Maintenance ended
1 previous update
Service Degradation - Meta API disruption affecting Instagram and WhatsApp
Resolved Jul 17, 2026 at 4:57am UTC
Instagram, Facebook, and WhatsApp services are now back to normal.
We have also re-enabled Instagram inbox creation. WhatsApp inboxes, message sending/receiving, and related core operations are operating normally again.
We’ve added a manual migration option for WhatsApp Cloud API inboxes connected through Embedded Signup. This lets customers move those inboxes to their own Meta app/manual Cloud API setup. Existing conversations, contacts, collaborators, routing rules, business hours, bot se...
9 previous updates