This has been resolved as me moved the infra to AWS.

Any news on this?

Dear Customer,

Our infrastructure provider, Heroku, is currently facing issues that are causing degraded performance on Chatwoot. A disproportionate number of requests are being routed to a few dynos, resulting in performance bottlenecks.

We believe this is related to Heroku’s recent switch to HTTP/2 router on July 17, 2025.

We apologize for the inconvenience and appreciate your patience. Our team is actively monitoring the situation and working on a migration to resolve this.