All services are online

Last updated on Jul 22, 2026 at 12:30am UTC

Application (Dashboard & API)
99.996% uptime
30 days ago
Today
Website
100% uptime
30 days ago
Today
Mobile Apps
100% uptime
30 days ago
Today
Message Delivery & Automations
100% uptime
30 days ago
Today
Captain (AI)
100% uptime
30 days ago
Today
Live-Chat Widget
100% uptime
30 days ago
Today
WhatsApp
100% uptime
30 days ago
Today
Facebook Messenger
100% uptime
30 days ago
Today
Instagram
100% uptime
30 days ago
Today
Email
100% uptime
30 days ago
Today
SMS (Twilio)
100% uptime
30 days ago
Today
Telegram
100% uptime
30 days ago
Today
LINE
100% uptime
30 days ago
Today

Previous incidents

Jul 20, 2026

Service Degradation: Email Delivery Disruption

Resolved

Resolved Jul 20, 2026 at 1:25pm UTC

This incident has been resolved, and email delivery is operating normally. We are continuing to monitor the infrastructure closely.

Any emails that failed to send during the disruption are being automatically retried.

1 previous update
Jul 19, 2026

Scheduled DB maintenance on 19 July 2026

Resolved

Resolved Jul 19, 2026 at 5:00am UTC

Maintenance ended

1 previous update
Jul 17, 2026

Service Degradation - Meta API disruption affecting Instagram and WhatsApp

Resolved

Resolved Jul 17, 2026 at 4:57am UTC

Instagram, Facebook, and WhatsApp services are now back to normal.

We have also re-enabled Instagram inbox creation. WhatsApp inboxes, message sending/receiving, and related core operations are operating normally again.

We’ve added a manual migration option for WhatsApp Cloud API inboxes connected through Embedded Signup. This lets customers move those inboxes to their own Meta app/manual Cloud API setup. Existing conversations, contacts, collaborators, routing rules, business hours, bot se...

9 previous updates
Previous updates